Anodyne Inc

Call Us!     Toll Free: 1-800-736-8367

Local:    952-546-5334

 

Contact us today: 1-800-736-8367
952-546-2657 fax

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Customer Responsibilities

  • Adhere to the plan of care or service established by their physician.
  • Participate in the development of an effective plan of care.
  • Provide medical and personal information necessary to plan and provide services.
  • Be available at the time deliveries are made and to allow Organization representative to enter their residence at reasonable times to repair or exchange equipment or to provide care.
  • Notify the company if he/she is going to be unavailable.
  • Treat company personnel with respect and dignity without discrimination.
  • Provide a safe environment for staff to provide care and services.
  • Care for and safely use equipment, according to instructions provided, for the purpose it was prescribed and only for/on the client for whom it was prescribed. Monitor the quantity of oxygen, nutritional products, and supplies in their homes and reorder as required to assure timely delivery of the required items.
  • Protect equipment from fire, water, theft or other damage. The client agrees not to transfer or allow his/her equipment to be used by any other person without prior written consent of the company and further agrees not to modify or attempt to make repairs of any kind to the equipment.
  • Except where contrary to federal or state law, the client is responsible for equipment rental and sale charges which the client's insurance company or companies does not pay. The client is responsible for settlement in full of his/her accounts.
  • The company should be notified of any changes in the client's physical condition, physician's prescription or insurance coverage. Notify the company immediately of any address or telephone changes whether temporary or permanent

 

 

We hope you share your good experience at Anodyne Inc. with others and encourage them to use our services. Please call us anytime at 952-546-5334 or toll free at 800-736-8367 Monday-Friday 8 AM to 5 PM for assistance.